Our Technology

We offer our clients state of the art technology, and we also use that technology internally to ensure the excellence of the service we deliver.  Our investment in technology means that the service you get and the information we provide as part of the service are a match for the HR department in any large company.

The cornerstone of our technology is our Personnel system.  Our system allows us to hold all of the information you need about your employees.  It is highly extensible, so if you need to add further information the system will easily accommodate it.  But, there's no point in storing lots of information if you can't access it — our Personnel system has a huge range of standard reports as well as facilities to create additional reports, so we can be sure of satisfying your information needs.  There is also an integrated Payroll system, which allows us to offer a managed Payroll service to our clients.  If you're one of our Northern Ireland clients, the Personnel system allows us to produce your Fair Employment Returns quickly and accurately.

We've used Internet technology to give you access to personnel documents.  These documents might be specific to your organisation, such as your own employee handbook, or they might be of general interest to our clients, such as How To guides for managers or articles on recent changes in legislation.  The advantage of holding these on the Internet is that they are always available to line managers and, unlike a paper copy, you can be sure that they are constantly updated.  It's just like having your own HR Intranet!

We use specially designed software to look after key aspects of the service, such as ensuring that we respond to your calls to our help line in a timely manner.  All of the requests for information we receive are logged, whether you contact us by phone, e-mail or through our web site.  We can see at a glance what requests are outstanding, and when you need a response.

Our in-house systems run on a state of the art PC network, using the same standard software used by much larger organisations.  Our systems have been designed with reliability and resilience in mind, so that we always have tools available to help you when you need it.

We are also very much aware of the trust our clients place in us in the form of the information we hold on your behalf.  Our heritage of HR consultancy means that we are accustomed to working with confidential information.  We have also designed an extremely thorough set of backup procedures that will protect your information from almost any contingency.  Thus ensuring that your information is secure and available only to you.